Privacy Policy

1. Introduction

EcomSelect AI is a software platform designed to help e-commerce brands analyze TikTok content, identify high-performing videos, generate advertising recommendations, manage ad performance insights, and prepare AI-powered comment replies.

2. Data We Collect

When you use EcomSelect AI, we may collect account information, business account identifiers, advertiser IDs, campaign performance data, video statistics, comment data, AI-generated recommendations, and technical usage data necessary to provide the service.

3. TikTok Data

If you connect a TikTok Business or advertiser account, EcomSelect AI may access TikTok data that you explicitly authorize through the official TikTok authorization flow. This may include advertiser account information, video performance metrics, campaign statistics, ad spend, clicks, impressions, conversions, and comment-related data where permission is granted.

We use TikTok data only to provide analytics, advertising recommendations, budget optimization insights, campaign reporting, and comment management features for the authorized account owner.

4. How We Use Data

We use collected data to analyze content performance, calculate winner scores, generate AI recommendations, provide budget decisions, display reports, generate suggested comment replies, improve platform reliability, and secure user accounts.

5. AI Processing

EcomSelect AI may use third-party AI providers to analyze text, video metadata, comments, and performance metrics. AI outputs are used to generate recommendations and suggested responses. Users remain responsible for reviewing and validating recommendations before acting on them.

6. Data Sharing

We do not sell TikTok user data or customer data. We may share data only with service providers necessary to operate the platform, such as hosting providers, database providers, analytics tools, and AI processing providers, strictly for the purpose of delivering the service.

7. Data Retention

We retain data only as long as necessary to provide the service, comply with legal obligations, resolve disputes, and maintain security. Users may request deletion of their TikTok-related data.

8. Account Disconnection

Users can disconnect their TikTok account and request deletion of stored TikTok-related data by contacting us at contact@ecomselect.fr.

9. Security

We use reasonable technical and organizational measures to protect data, including HTTPS, access controls, secure server configuration, and limited access to stored credentials.

10. Contact

For privacy questions or data deletion requests, contact us at:
contact@ecomselect.fr